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How we do it


To provide meaningful and trustworthy partnerships as a forward-thinking organisation to our clients by undertaking collections ethically while upholding and protecting both our reputation and our clients’ brand.


To be a pre-eminent credit management organisation with an unmatched reputation for outstanding recovery performance, exceptional client relationships and service excellence.


We strive for professional success, for our own business and that of our clients. We value integrity, transparency, accountability, honesty and professionalism. We believe in partnerships with our clients that are based on mutual respect and understanding. We strive for constant innovation, both in the technology we employ and in our business approach, and are committed to delivering results.